Getting your roof repaired is on the top of your to-do list.
And, it should be – roof repairs aren’t only critical for vanity reasons and personal comfort. Repairing your roof helps your home maintain its structural integrity and helps increase the resale value of your home. Plus, a roofing repair is oftentimes one of the most expensive and largest project you’ll undertake as a homeowner.
With so much at stake, it’s very important that you hire an extremely reliable roofing contractor to tackle the project.
But, choosing a reliable roofing contractor can often be the toughest step of the entire project. There are so many roofing companies out there that picking the right one can be a very daunting task.
In this article, we’ll go over everything you need to know to pick the right contractor for the job.
Let’s dive in.
1. Ask Around
Friends and family members are often the best resources for finding a reliable roofing contractor.
They have nothing to gain or lose, so they’ll be able to offer their honest opinion on the job their roofers did.
Make a list of people you know who’ve had their roof repaired in the past few years.
Reach out to them and have some questions prepared. (You don’t just want to ask if they did a good job- you need details!) Here are some questions you should ask people:
- Did they get the job done on time and within budget?
- How was their customer service?
- Would you hire the contractor again? Why or why not?
- Any gripes, big or small, you had with the contractor?
When asking these questions, make sure to take notes on everyone’s responses. This will help you stay organized when you’re trying to narrow down your list of reliable roofing contractors.
2. Do Your Research
After speaking with friends, family, and coworkers, you ideally want to have a list of at least three companies that have potential.
Now it’s time to make sure each company is legitimate. Here’s what you need to do:
Better Business Bureau
You’ll first want to start y checking them out on the Better Business Bureau. In case you aren’t familiar, the Better Business Bureau is a nonprofit organization that rates businesses based on their performance, reliability, complaints received against them, as well as a variety of other factors.
You can also look for reports on sites like Angie’s list.
License and Insurance
After verifying the roofing contractor through the BBB, you need to make sure they’re licensed and insured.
Most states require that roofers obtain a license before they’re allowed to work on a roof. Keep in mind that this license is different from a business license, as a business license only allows them to own a business.
These licenses help ensure your contractor is complying with local building and safety codes.
When it comes to insurance, the contractor should have general liability insurance at the very least. Without insurance, you could end up being held responsible for any injuries obtained on the job.
Meet With the Roofers
After you’ve eliminated any companies that raised red flags, it’s time to meet with the remaining roofing companies on your list.
Sometimes, a roofing company can seem great on paper, but when you meet them in person everything seems off.
Schedule times to invite each contractor to your home so they can scope out the project.
Just as you did for friends and family, you’ll want to have a list of questions ready to ask each contractor. Here are the questions you should be asking each one:
What’s your physical address and location?
A company without a physical address is cause for concern.
Oftentimes, no physical address means they are running a scam. There are roofing companies who will come into towns after a storm, do a subpar repair job, and then skip town.
Do you use subcontractors?
It’s a pretty standard practice for roofing companies to hire subcontractors.
If they do, you’ll want to make sure these people are licensed and insured as well.
Do you have references?
Of course, roofers are only going to give you references that were highly satisfied with their work.
And sometimes, homeowners are very wary of their information being given out to strangers.
Nevertheless, it doesn’t hurt to ask. Many companies also have testimonials posted on their websites that you can check out too.
What warranties do you offer?
Roofing contractors typically offer two types of warranties: one warranty for their work and another manufacturer warranty that covers materials.
The warranty for the work typically lasts about a year. Be sure to ask about both and how long each lasts.
What material choices do you offer?
Reliable roofing contractors should definitely offer you a wide variety of options for roofing materials. On top of that, they should also be well-versed about the pros and cons of each material.
If your insurance company is paying for an entirely new roof, it may be the perfect time for an upgrade and a style change. Your contractor should have plenty of ideas on what will work best for your home and budget.
While asking your roofer all of these questions, make sure to pay attention to their overall demeanor. The roofer should be knowledgeable, enthusiastic, professional, and patient. If they seem annoyed by your questions, they probably aren’t the right person for the job.
Get it In Writing
Once you’ve made your choice, it’s time to get everything in writing.
You need to have a contract that details every aspect of the job that’s signed by both parties. Work shouldn’t begin until the contract is complete.
The contract should cover, safety procedures, workers’ comp information, clean-up plans, and of course payment.
Read over the contract thoroughly and make sure you have a clear understanding of everything before signing. If an issue arises, the contract could be your saving grace.
Are You Ready to Hire a Reliable Roofing Contractor?
After reading this guide, you should be well-prepared to hire a roofing contractor.
Remember, this could be the biggest homeowner project you undertake, so do your research thoroughly.
If you’re in the Nashville or Chattanooga area, get ahold of us today. We’ve got a team of extremely reliable roofing contractors who are ready to help you tackle your projects.